Jawatan Kosong Malaysia Airlines (MAS) - Terbuka 2013

We are looking for dynamic and highly motivated individuals to contribute to the growth of our airline. If you would like to apply for a position:-

CALL CENTRE AGENT (Write-in)

Responsibilities:

•    To ensure all incoming call received are answered promptly, efficiently and professionally as per Call Centre Qualitative Standards.
•     To answer calls from customer professionally and to convert calls to potential sales.
•     Matches underlying needs of customer to available product and services.
•     Identify customer needs quickly and able to guide and provide relevant information efficiently.

Requirements:

•     Malaysian citizen aged between 20 to 35 years old.
•     Minimum qualification: Diploma holders or higher qualification with credit in English & Bahasa Malaysia at SPM level.
•     Dynamic, good interpersonal and communication skills.
•     Pleasant disposition, courteous and efficient in providing personalized service to customers.
•     Good command of Bahasa Malaysia and English. Ability to speak other languages would be an added advantage.
•     Having experience and skills in call centre environment would be an added advantage.
•     Must be computer literate.
•     Must be prepared to work on 24 hours shift duty.

Please submit your application with complete resume and relevant qualifications to the following address:

MALAYSIA AIRLINES
Manager Recruitment
Human Resource Operations
1st Floor, Administration Building 4, MAS Complex B
Sultan Abdul Aziz Shah Airport
47200 Subang, SELANGOR

OR

Email: recruitment@malaysiaairlines.com

Please indicate Position Applied on the top left corner of the envelope.

ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

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